Hassle-Free Returns and Flexible Exchanges

At Modified Enthusiast, your satisfaction is our top priority. We’ve designed a straightforward return and exchange policy to make your shopping experience as seamless as possible:

Return Policy

  • Please note that refunds are not offered due to the personalized, on-demand nature of our products. This policy ensures that each product you receive is tailor-made.
  • In the unlikely event that you receive a damaged or defective item, rest assured that we’re here to assist with a swift exchange process. Your complete satisfaction is our commitment.

Exchanges

  • Exchanges are considered on a case-by-case basis, taking into account the specific circumstances. Our dedicated customer service team is ready to handle your requests.
  • Reach out to our team at info@itsmodified.com to initiate an exchange discussion. We value your feedback and will do our best to accommodate your needs.

Eligibility

  • Eligible items must remain unused, undamaged, and in their original packaging. This ensures that the product is in a condition to be exchanged and enjoyed by its new owner.
  • Keep in mind that exchanges are subject to our discretion and adherence to our criteria. We aim to ensure fairness and satisfaction for all customers.

Navigating the Exchange Process

  • Contact us at info@itsmodified.com to initiate your exchange request. Our team will promptly guide you through the process to provide a smooth experience.
  • Rest assured that we’re here to assist you every step of the way, making the exchange process hassle-free and efficient.

Shipping Your Exchange

  • If your exchange request is approved, we’ll provide you with detailed instructions on where to send the item for replacement. Transparency in this process is essential to guarantee a successful exchange.
  • Kindly note that you’re responsible for covering the costs associated with return shipping. This ensures that the process remains economically viable for all parties involved.

We’re Here for You

  • Your satisfaction is of utmost importance to us. At Modified Enthusiast, we strive to exceed your expectations and provide an enjoyable shopping experience.
  • Feel free to reach out to info@itsmodified.com for any questions or concerns regarding the exchange process. We’re always ready to assist you in making the most of your shopping journey.

Thank you for choosing Modified Enthusiast. Your trust and support motivate us to provide exceptional products and service every step of the way.